Provide technical support to employees, troubleshooting and resolving issues with hardware, software, and networks via in-person, phone, or remote access.

Install, configure, and maintain computer systems, applications, servers, and peripheral equipment, ensuring they operate within established standards.

Manage user accounts, permissions, and security settings across various platforms

Monitor system performance and conduct regular maintenance to ensure maximum efficiency and minimal interruption.

Implement security measures, including managing firewalls, monitoring security certificates, and ensuring data privacy.

Manage data backup and recovery procedures to protect the organization’s critical information and assets.

Collaborate with other IT professionals and third-party vendors to resolve complex technical problems and implement new technology solutions.

Maintain accurate inventory records of all hardware, software, and IT assets.

Contribute to the strategic planning of IT initiatives by researching and evaluating new technologies.

Advance Network cabling and knowledge in Fiber optics cables

Setup of Data centers and mounting of Servers and switches and other IT equipment to DATA cabinet

Knowledge in Physical Server handling VMWare and HYPER-V machines